Christmas 2017 bidding information
There will be no new advert opening between Christmas and New Year. The advert that opens on Wednesday 20th December 2017 will not close until 12 noon on 1st January 2018. The next advert will open as usual on Wednesday 3rd January 2018.
IMPORTANT INFORMATION REGARDING HOMECHOICE APPLICATION FORMS
As the Council office is closed over the Christmas period the West Norfolk Homechoice application and change of circumstances forms will not be available for completion from 12noon on Friday 22nd December 2017. The forms will be available again after 10am on Wednesday 3rd January 2018 when staff will be available if assistance if needed.
IMPORTANT - PLEASE READ BEFORE STARTING YOUR APPLICATION
Completing an application form should take approximately between half an hour and an hour depending if you have your documents ready to upload as you complete the form. You can complete the form without uploading supporting evidence. However, you will need to log into your application using the User ID and Password given to you at the end of the form and the security question you have created and upload your documents at a later date.
Once you have started an application form you can save it to complete it later. However you will have needed to have completed the form as far as the security question (as you will need this to log back in) and click 'finish later'. Your uncompleted form will only be saved for 10 days. After 10 days your form will be deleted and you will need to start a new application.
If you do not save your application form you will not be able to log back in to the one that you have started and you will be unable to start a new one for 10 days.
Before you start you will need :
- A current email address
- National Insurance Number (NINO) for each member of the household over the age of 16
- Address History for the previous 6 years for all members of the household. (No Fixed abode? )
- Details of any health issues which may affect your housing requirements
You will need to provide supporting evidence for your application depending on your circumstances.The minimum you will need to supply is:
- Proof of identity for all household members
- Proof of household income
- Proof of addresses you have lived at for the previous 6 years
You may be required to provide further information if requested.
West Norfolk Homechoice will only assess an application when all supporting information (listed above) has been provided. You will not be contacted until you have provided all the requested evidence. Homechoice may need further information to assess your application, this will only be requested once and you will not be reminded to provide this information.
To start / finish off a new application to West Norfolk Homechoice CLICK HERE
Maintaining your application
Once you have started an application you will be able to log into your account and manage your application. When you have logged into your application you will be able to -
- Finish a form you have already started
- Complete a change of circumstances if any of your households details has changed
- Upload additional documentation/photos to support your application
In order to log in to maintain your application you will need your:
- User ID number
- Security Question
- Security Answer
If you do not know your password or security question & answer you can reset these using the reset log in button.
When you make any amendments to your application or provide any additional supporting documents this will temporarily suspend your application in order for this information to be assessed. Any assessment will be carried out as soon as possible and will be prioritised in date order.
To maintain/update your application CLICK HERE