We provide advice about housing, homelessness and what can be done to prevent homelessness, suggest what to do and who to contact
You can find more information and advice on this website about your housing options,
If you are homeless or threatened with homelessness within 28 days you may be entitled to more help.
We need to be sure of all the facts before we can decide what advice and other help we can give you,
- try to help prevent you becoming homeless
- ask you to complete and sign a form and provide us with relevant information and supporting documents.
- talk to other people if necessary e.g. relatives, landlord or your GP
When assessing a homelessness application we have to consider 5 tests
- eligible for assistance. This is about whether you usually live in UK, your nationality and your immigration status
- homeless? Or threatened with homelessness in 28 days
- in priority need? This will depend on your circumstances e.g. how old you are and who is in your household
- intentionally homeless? This is about what you have or haven’t done that has caused your homelessness e.g failed to pay rent or mortgage when you could afford to, moved out of a property when you could have stayed there
- do you have a local connection with Kings Lynn and West Norfolk. There are rules about local connection and homelessness that apply across England
If you meet all 5 tests then the Council may have a duty to secure suitable accommodation for you.
if you disagree with our decision you have the right to ask for a review
You can get independent advice from organisations such as Shelter and CAB
If you are rough sleeping the streetlink website provides useful information about rough sleeping and can link someone sleeping rough with local advice and services. Or you can phone 0300 500 0914
Locally, the Purfleet Trust supports rough sleepers to help move off the street – click here
If you are aware of a rough sleeper and would like to help please go to the StreetLink website or call 0300 500 0914 to report your concern.
Domestic abuse can be physical, emotional, financial, sexual or any combination
For help 24 hours a day you can call the National Domestic Violence Helpline on 0808 2000 247
If the situation is not an emergency but you need to call the police phone 101
If you, or anyone else, is at immediate risk of harm, phone the police on 999.
For more information about domestic abuse please see NCC / Leeway / Womens Aid / Refuge
If you feel you cannot stay in your home or want to know more about your housing options, we can advise you.
If you are in a relationship and you are concerned that your partner may be abusive towards you, you can ask the police to disclose information about the individual. You can also ask for information if you are concerned about someone else – such as a family member
For more info please see Norfolk Constabulary website